Kurtis, a skilled chiropractor, was already using technology to manage patient documentation - but still faced challenges with lengthy, detailed patient stories. His practice, primarily involving routine spinal checks, occasionally encountered complex cases requiring extensive subjective narratives, where every word counts.
The Challenge
Kurtis needed a more efficient way to handle these detailed narratives, which were too time-consuming to type out manually after his shifts and taking his valuable time away from patients.
Kurtis needed a way to create high-fidelity patient notes - without the hours of typing.
What did Kurtis set out to achieve with Lindy?
1. Efficiently Document Complex Stories: Kurtis needed to quickly capture detailed patient narratives without having to type them out.
2. Streamline Post-Appointment Workflow: Typing up notes aren't the end of the process for Kurtis. In addition, Kurtis needed to ensure documentation was added to his EMR system of choice, in the same template and style he was already using.
3. Maintain Patient Privacy and Consent: To ensure patient confidentiality and address consent concerns related to documentation.
The Solution
Lindy Medical Scribe provided the AI-powered, HIPAA-compliant
Voice-to-Text Transcription: Lindy made it easy for Kurtis to dictate complex patient stories, which were then accurately transcribed.
Customizable Templates: Lindy’s flexible templates were tailored to suit the specific needs of Kurtis’ chiropractic practice - ensuring his Lindy-powered notes looked just like the notes he's been writing them for years.
Data Security and Privacy: Lindy ensured that all transcriptions and patient notes were securely wiped post-EMR update, addressing consent and privacy concerns and complying with health data regulations in Kurtis' area.
Hear what Kurtis had to say about Lindy
Lindy has significantly changed how I manage complex patient cases. Being able to speak out detailed narratives and have them transcribed so efficiently is incredible. It’s like having an extra hand in my practice, allowing me to focus more on patient care rather than typing. Lindy has been an essential addition to my workflow.
The Results
Huge Time Savings: Documentation time for every case was reduced from 15 minutes of typing to just 2 minutes of dictation.
More time for Patients: Kurtis can now dedicate more time to hands-on patient care, thanks to the time saved on documentation.
Less Admin: Overall efficiency in managing both routine and complex patient visits has been enhanced significantly - Kurtis and his patients can rest safe in the knowledge that accurate documentation has been transcribed, stored and secured.
Conclusion
Kurtis doesn't use the word "revolutionary" lightly when he describes the effect Lindy Medical Scribe has had in his chiropractic practice. It has automated and streamlined the most challenging aspects of medical documentation, enabling him to focus more on delivering high-quality patient care.
Kurtis highly recommends Lindy to all chiropractic practices looking to boost efficiency and simplify their documentation process.
