©2024 Lindy - All Rights Reserved.
PRIVACY NOTICE
Last updated February 13, 2024
This privacy notice for Crivello Corp, d/b/a Lindy ("we," "us," or "our"), describes how and why we might collect, store,
use, disclose and/or process your personal information when you use our services ("Services"),
such as when you:
■ Visit our website at https://www.lindy.ai/, or any website of ours that links to this privacy
notice
■ Engage with us in other related ways, including any sales, marketing, or events
By using these Services, you signify your acceptance of this privacy notice. If you do not agree to
this privacy notice, please do not use the Services. We may change this privacy notice from time to
time by posting changes at this URL and may send notification emails. Your continued use of the
Services following the posting of such changes will be deemed your acceptance of those changes.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at privacy@lindy.ai
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, access, use, or navigate our
Services, we may process personal information depending on how you interact with us and the
Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process sensitive personal
information when necessary with your consent or as otherwise permitted by applicable law.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so.In what situations and with which parties do we share personal information? We share your
information with our partners, service providers, contractors, agents, and third-party vendors as they
need it to fulfill Services or orders, or for other requests you make of us. We may also share your
information to comply with law or for other legitimate business interests which we will notify you about and seek your consent.
What are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us at
privacy@lindy.ai. We will consider and act upon any request in accordance with applicable data
protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you visit, access, use, or
navigate our Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you contact us. If
you do not consent to this Privacy Policy for any reason, please do not use the Services or share
your information with us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
■ First and last name
■ email addresses
■ contact preferences
■ contact or authentication data
■ billing addresses
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable
law, we process the following categories of sensitive information:
■ health data
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information. You have the choice on what information to
share and the services you want to engage. You can choose not to provide information to us, but in
general some information about you is required in order for you to access certain functionality of the
Services, such as those mentioned above or below including tracking your preferences, subscribing to a
newsletter, or initiating other such actions.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country, location, information
about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics
and reporting purposes.
Like many businesses, we also collect information through cookies, log files, web beacons, device
identifiers, advertising identifiers and similar technologies.
The information we collect includes:
■ Log and Usage Data. Log and usage data related to the Services is service-related,
diagnostic, usage, and performance information our servers automatically collect when you
access or use our Services and which we record in log files. Depending on how you interact
with us, this log data may include your IP address, device information, browser type, and
settings and information about your activity in the Services (such as the date/time stamps
associated with your usage, pages and files viewed, searches, and other actions you take
such as which features you use), device event information (such as system activity, error
reports (sometimes called "crash dumps"), and hardware settings).
■ Device Data. We collect device data such as information about your computer, phone, tablet,
or other device you use to access the Services. Depending on the device used, this device
data may include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration information.
■ Location Data. We collect location data such as information about your device's location,
which can be either precise or imprecise. How much information we collect depends on the
type and settings of the device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this information either
by refusing access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of the
Services.
■ Payment Processing. We uses Stripe for payment, analytics and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
■ Authentication. Additionally, you may provide personal information to us to facilitate your access to and interaction with a third-party provider, such as such as OAuth to verify your identify and access the Services (each, a “Lindy Provider”). If you direct us to provide personal information to such Lindy Provider, any usage of that information will be subject to the agreement(s) in place between you and such Lindy Provider.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other business purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:■ To facilitate account creation and authentication and otherwise manage user
accounts. See Authentication under Section 1 above.
■ To deliver and facilitate delivery of Services to the user. We may process your
information to provide you with the requested Service.
■ To respond to user inquiries/offer support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have with the requested
service.
■ To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
■ To enable user-to-user communications. We may process your information if you choose
to use any of our offerings that allow for communication with another user.
■ To request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
■ To protect our Services. We may process your information as part of our efforts to
keep our Services safe and secure, including fraud monitoring and prevention.
■ To evaluate and improve our Services, products, and your experience. We
may process your information when we believe it is necessary to identify usage
trends, and to evaluate and improve our Services, products, and your experience.
■ To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
■ To comply with our legal obligations. We may process your information to comply with our
legal obligations, respond to legal requests, and exercise, establish, or defend our legal
rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following third parties. We do not sell your personal information to third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with
third-party vendors, service providers, contractors, or agents ("third parties") who perform services
for us or on our behalf and require access to such information to provide the Services. We have contracts in
place with our third parties, which are designed to help safeguard your personal information. This
means that they cannot do anything with your personal information unless we have instructed them
to do it. They will also not share your personal information with any organization apart from us. They
also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The
third parties we may share personal information with are as follows:
▪ Cloud Computing Services
▪ Digital Ocean
▪ Azure
▪ Google Cloud Platform
▪ Data Analytics Services
▪ HoneyComb
▪ DataDog
▪ Payment Processors
▪ Stripe
▪ Performance Monitoring Tools
▪ Sentry
▪ OAuth
▪ Sales & Marketing Tools
▪ SendGrid
▪ Website Hosting Service Providers
▪ Communication & Collaboration Tools
▪ MessageBird
▪ TwilioWe also may need to share your personal information in the following situations:
■ Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company.
■ Affiliates. We may share your information with our affiliates, in which case we will require
those affiliates to honor this privacy notice. Affiliates include our parent company and any
subsidiaries, joint venture partners, or other companies that we control or that are under
common control with us.
USE OF DATA FROM GOOGLE APIs
If our Services utilize any Google APIs to access user data from Google services, we will not use or share that Google-sourced data for any artificial intelligence model training or evaluation purposes. We will only use data from Google APIs for the purpose of providing and improving our Services to you. However, your personal information will never be transferred, delivered, or made available to or otherwise used to train a generative AI product.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have an account with us or
longer than permitted by applicable law.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible. 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do our
best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
Services, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the account
and take reasonable measures to promptly delete such data from our records. If you become aware
of any data we may have collected from children under age 18, please contact us at
privacy@lindy.ai.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory authority.
You can find their contact details here: https://ec.europa.eu/justice/data-
protection/bodies/authorities/index_en.htm.If you are located in Switzerland, the contact details for the data protection authorities are available
here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information,
which may be express and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by contacting us by
using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal
nor, when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our
marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you Service-related messages
that are necessary for the administration and use of your account, to respond to Service requests, or
for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
■ Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-
Track ("DNT") feature or setting you can activate to signal your privacy preference not to have dataabout your online browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of this privacy notice.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you
prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features or services of our
Services. To opt out of interest-based advertising by advertisers on our Services
visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us
at privacy@lindy.ai.
10. DO UNITED STATES RESIDENTS HAVE CERTAIN STATE
PRIVACY RIGHTS?
In Short: If you are a resident of certain states, you may be granted specific rights regarding access
to your personal information.
California
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users
who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services,
you have the right to request removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact information provided below and
include the email address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our systems
(e.g., backups, etc.).
Additionally, you have the right to opt out from the Company collecting your personal information.
However, some information about you may be required in order for you to access certain
functionality of the Services, such as those mentioned in this Privacy Policy. Opting out of the
Company collecting your personal information may impact this functionality.
CCPA Privacy NoticeThis notice is provided to California residents pursuant to the California Consumer Privacy Act of
2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”) to explain
how we collect, use and share their personal information, and the rights and choices we offer
California residents regarding our handling of their personal information, which the CCPA currently
defines as “information that identifies, relates to, or could reasonably be linked, directly or indirectly,
with a particular consumer or household.”
If you are a California resident, we must adhere to certain rights and obligations regarding your
personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category Examples Collected
A. Identifiers Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
address, and account name YES
B. Personal information categories
listed in the California Customer
Records statute
Name, contact information,
education, employment, employment
history, and financial information YES
C. Protected classification
characteristics under state or federal
law
Gender and date of birth
NO
D. Commercial information Transaction information, purchase
history, financial details, and payment
information YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network
activity
Browsing history, search history,
online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
advertisements YES
G. Geolocation data Precise Device location YES
H. Audio, electronic, visual, thermal,
olfactory, or similar information
Images and audio, video or call
recordings created in connection with
our business activities YES
I. Professional or employment-related
information
Business contact details in order to
provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a job
with us NO
J. Education Information Student records and directory
information NOK. Inferences drawn from collected
personal information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics NO
L. Sensitive personal Information NO
We may also collect other personal information outside of these categories through instances where
you interact with us in person, online, or by phone or mail in the context of:
■ Receiving help through our customer support channels;
■ Participation in customer surveys or contests; and
■ Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at privacy@lindy.ai, or by referring to the contact details at the bottom
of this document.
If you are using an authorized agent to exercise your right to opt out, we may deny a request if
the authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract
between us and each service provider. Each service provider is a for-profit entity that processes the
information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to be
"selling" of your personal information.
We have not sold any personal information to third parties for a business or commercial purpose in
the preceding twelve (12) months. We have disclosed the following categories of personal
information to third parties for a business or commercial purpose in the preceding twelve (12)
months:▪ Category A. Identifiers, such as contact details like your real name, alias, postal address,
telephone or mobile contact number, unique personal identifier, online identifier, Internet
Protocol address, email address, and account name.
▪ Category B. Personal Information, as defined in applicable laws and regulations, such as
your name, contact information, education, employment, employment history, and financial
information.
▪ Category C. Characteristics of protected classifications under California or federal law and
regulations, such as gender or date of birth.
▪ Category D. Commercial information, such as transaction information and purchase history.
The categories of third parties to whom we disclosed personal information for a business or
commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?"
How long do we retain your personal data?
We will retain your personal information for a period of time consistent with the original purpose of
collection or as long as necessary to comply with our legal obligations, maintain accurate
accounting, financial and other operational records, resolve disputes, and enforce our agreements.
We determine the appropriate retention period for personal information on the basis of the amount,
nature, and sensitivity of the personal information being processed, the potential risk of harm from
unauthorized use or disclosure of the personal information, whether we can achieve the purposes of
the processing through other means, and on the basis of applicable legal requirements (such as
applicable statutes of limitation).
After expiration of the applicable retention periods, your personal information will be deleted.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information through submitting a verified request. If you
ask us to delete your personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to) the exercise
by another consumer of his or her right to free speech, our compliance requirements resulting from a
legal obligation, or any processing that may be required to protect against illegal activities.Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
▪ whether we collect and use your personal information;
▪ the categories of personal information that we collect;
▪ the purposes for which the collected personal information is used;
▪ whether we sell your personal information to third parties;
▪ the categories of personal information that we sold or disclosed for a business purpose;
▪ the categories of third parties to whom the personal information was sold or disclosed for a
business purpose; and
▪ the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information
that is de-identified in response to a consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification efforts require us to
ask you to provide information so that we can match it with information you have previously provided
us. For instance, depending on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with the information we already have
on file, or we may contact you through a communication method (e.g., phone or email) that you have
previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to
make the request. To the extent possible, we will avoid requesting additional information from you
for the purposes of verification. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention purposes. We will delete such additionally
provided information as soon as we finish verifying you. We may not fulfill requests unless you have
provided sufficient information for us to reasonably verify that you are the data subject from whomwe collected personal information, as well as sufficient details necessary to help us handle the
request.
Other privacy rights
▪ You may object to the processing of your personal information.
▪ You may request correction of your personal data if it is incorrect or no longer relevant, or
ask to restrict the processing of the information.
▪ You can designate an authorized agent to make a request under the CCPA on your behalf.
We may deny a request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with the CCPA.
▪ You may request to opt out from future selling of your personal information to third parties.
Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible,
but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at privacy@lindy.ai, or by referring to the
contact details at the bottom of this document. If you have a complaint about how we handle your
data, we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated "Revised" date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at privacy@lindy.ai or by
post to:
Crivello Corp.
9450 SW Gemini Dr
PMB 43040Beaverton, OR 97008
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to review,
update, or delete your personal information, please email privacy@lindy.ai
