12 Best AI Agents To Boost Your Business in 2025

AI agents take the power and technology of AI like ChatGPT and automate it. This means you can set up workflows to use AI to complete tasks on their own. With options like IBM watsonx and Lindy leading the charge, there's no shortage of powerful apps to choose from.

In this article, we'll explore the 12 best AI agents that can take your business to the next level in 2025 and beyond.

In this article, you'll learn:

• How to choose the right AI agent for your needs
• The difference between vertical and horizontal AI agents
• Top 12 AI agents to consider in 2025
• What to look for in an AI agent tool
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The 12 best AI agents: TL;DR

1. Lindy: The best AI agent platform for building and deploying custom AI agents.
2. IBM watsonx: Best for large enterprises with complex customer service needs.
3. CrewAI: Best for developers building collaborative AI agents.
4. 11x: Best for sales teams automating outreach and lead generation.
5. Decagon: Best for enterprise-grade AI solutions for customer support.
6. Harvey: Best for legal professionals automating legal tasks.
7. Bland: Best for businesses with high call volumes needing an AI phone agent.
8. Observe AI: Best for contact centers analyzing customer interactions.
9. Dialogflow: Best for developers building conversational interfaces.
10. AgentGPT: Best for business users creating AI agents without coding.
11. Kore.ai: Best for large enterprises with complex automation needs.
12. AutoGen: Best for developers building multi-agent conversations.
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How we chose the best AI agents

Finding the right AI agent is like finding the perfect pair of shoes — it needs to fit just right. So, how did we pick the best AI agents for our list? We put them through a rigorous evaluation process, considering the following key criteria:

• Capabilities and versatility: A top-notch AI agent should be capable of handling a wide range of tasks. We looked for agents who could tackle everything from simple automation to more intricate problem-solving.
• Ease of use: Nobody wants to wrestle with complicated software. We prioritized AI agents that are user-friendly and intuitive, even for those who aren't tech-savvy. 
• Integration with tools: We looked for agents that play well with others, integrating with your existing tech stack, whether it's a CRM, calendar, or your favorite project management tool.
• Customizability: Every business is unique, and your AI agent should be too. We gave preference to agents that can be customized to fit your specific workflows and preferences, like a tailor-made suit for your business.

Other factors considered

We also took into account cost-effectiveness, because nobody wants to break the bank for an AI agent. 

And let's not forget about security and privacy — we made sure to choose tools that take data protection seriously and comply with major regulations. After all, you wouldn't want your AI agent spilling the beans about new business plans.
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A note on vertical vs. horizontal AI agents

When it comes to AI agents, there are two main flavors — vertical and horizontal. Both have their perks, but it depends on what you're looking for. Let’s explain them now.

Vertical agents focus on one thing and do it really well. For example, 11x is a vertical agent specifically designed for sales outreach and lead generation. It's like a master barista, crafting the perfect sales pitch every time.

Horizontal agents offer a wider range of capabilities and can be used for various tasks across different departments. Lindy is a prime example of a horizontal agent.

So, which type of AI agent is right for you?

If you have a very specific task in mind, a vertical agent might be the way to go. But if you're looking for a versatile AI assistant that can handle a variety of tasks, a horizontal agent like Lindy is the better choice.
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The 12 best AI agents to take you to peak productivity

1. Lindy — Best AI agent creator overall 

Lindy is a no-code platform where you can create your own AI agents, called "Lindies," to automate all tedious tasks you'd rather not do. Think of it as your own AI army, ready to tackle anything from scheduling meetings to responding to emails and even drafting proposals.

Features

• AI agents made easy: Lindy makes it simple to build and deploy powerful Lindies. You can create custom agents from scratch or use pre-built ones for specific tasks. It's the best AI agent platform for both beginners and experts. 
• Your data, your way: Lindy lets you create a knowledge base so your Lindies can access your own files, websites, or cloud storage. This means your agents can give personalized responses based on your specific information.
• Chat with your docs: Ever wish you could just ask your documents questions? With Lindy, you can. It lets you chat with your meeting transcripts, project docs, and more to find the info you need in a flash.
• Lindy Mail: Give your Lindies their own email addresses. This means they can send and receive emails without clogging up your inbox. It's like having a whole team of AI email assistants.
• Human in the loop: Want to keep an eye on things? No problem Lindy lets you add a "human in the loop" at any step of your workflow. You can approve actions, triage emails, or even get messages in your favorite app.

Ideal users

Lindy is the perfect solution for busy professionals who want to reclaim their time and boost productivity. Sales teams can use Lindy to automate outreach and follow-ups, while marketing teams can use it to manage email campaigns and generate leads. 

Customer support teams can use Lindy to automate responses and triage tickets, while busy professionals can use it to schedule meetings and manage their workflow. 

Lindy is also a great tool for AI agent startups who want to build and deploy custom AI solutions for their clients. Whether you're a solopreneur or a large enterprise, Lindy can help you get more done in less time.

Pricing

Lindy offers a free trial plan and a Pro plan starting at $49 per month.  

Bottom line

Lindy is ideal for anyone who wants to automate their work and get more done in less time. It's user-friendly, packed with features, and incredibly versatile. You can also use any AI model you want. 

But the best part? There are over 100 pre-built agents for specific tasks and integrations with all major business apps. You can sign up and have your own agents pretty fast.

2. IBM watsonx 

Watsonx is IBM's enterprise-grade AI platform capable of building various powerful AI solutions including conversational agents. It's designed to help businesses automate customer interactions and improve customer experience.

Features

• No-code building: Watsonx Assistant provides a visual, drag-and-drop interface for building conversational flows.
• Intent recognition: The platform uses natural language understanding (NLU) to accurately pinpoint user intent.
• Enterprise integrations: Watsonx Assistant integrates with various enterprise systems, including CRM and ERP.

Ideal users

Watsonx is best suited for large enterprises with complex customer service needs. It's also a good option for businesses looking to integrate AI with their existing enterprise systems.

Pricing

IBM watsonx offers a Lite plan that's free to use, and paid plans start at $140 per month.

Bottom line

Watsonx is a powerful platform with a wide range of features, but it can be complex to set up and manage. The pricing is also not transparent, which can be a deterrent for some businesses.

3. CrewAI

CrewAI is an open-source framework for building collaborative AI agents. It allows developers to create agents that can work together to solve complex tasks.

Features

• Role-based architecture: CrewAI lets you assign specific roles and goals to each agent.
• Tool integration: Agents can be equipped with tools to interact with external systems and perform diverse functions.
• Scalability: CrewAI is designed to handle both simple and complex multi-agent systems.

Ideal users

CrewAI is best suited for developers who want to build advanced AI systems with multiple agents. It's also a good option for researchers exploring multi-agent collaboration.

Pricing

CrewAI is open-source and free to use but they do offer enterprise services upon request. 

Bottom line

CrewAI is a powerful framework for building collaborative AI agents, but it requires coding knowledge and may have a steep learning curve for beginners.

4. 11x

11x is an AI sales development platform that helps businesses automate outreach and lead generation. It's designed to improve sales efficiency and accelerate revenue growth.

Features

• AI-powered prospecting: 11x uses AI to identify and qualify potential leads.
• Personalized outreach: The platform generates personalized emails and LinkedIn messages.
• Multi-channel engagement: 11x supports outreach across email, LinkedIn, and other channels.

Ideal users

11x is best suited for sales teams looking to automate their outreach efforts and improve lead generation. It's particularly useful for businesses with high-volume sales needs.

Pricing

11x doesn’t disclose its pricing publicly. You’ll need to request a demo first.

Bottom line

11x can be a helpful tool for sales automation, but it has limitations in terms of personalization and reply handling. The pricing is also relatively high compared to other AI sales tools.

5. Decagon

Decagon is an AI platform that provides enterprise-grade generative AI solutions for customer support. It's designed to improve support efficiency.

Features

• Context-aware responses: Decagon uses natural language processing (NLP) to deliver accurate and context-aware responses.
• Learning from interactions: The platform continuously learns from past customer interactions.
• Seamless integration: Decagon integrates with various communication channels, including chat, email, and social media.

Ideal users

Decagon is best suited for large enterprises with massive customer support needs. It's also a good option for businesses looking to automate their customer service operations.

Pricing

Contact Decagon for pricing details.

Bottom line

Decagon is a promising platform for AI-powered customer support, but it may be overkill for smaller businesses with simpler support needs. The lack of transparent pricing can also be a drawback.

6. Harvey

Harvey is an AI platform specifically designed for the legal field. It helps lawyers automate tasks such as legal research, document drafting, and risk assessment.

Features

• AI-powered research: Harvey can quickly analyze vast amounts of legal data to find relevant information.
• Document drafting: The platform can assist in drafting legal documents, ensuring accuracy and consistency.
• Risk assessment: Harvey can help identify potential legal risks and provide insights for mitigation.

Ideal users

Harvey is best suited for law firms and legal professionals looking to improve efficiency and accuracy in their legal work.

Pricing

Contact Harvey for pricing details.

Bottom line

Harvey is a valuable tool for the legal field, but its specialized nature makes it less relevant for other industries. The lack of public pricing information can also be a barrier for some potential users.

7. Bland

Bland is an AI phone agent that can handle inbound and outbound calls, automating tasks such as appointment scheduling and answering FAQs.

Features

• 24/7 availability: Bland can answer calls even outside of business hours.
• Intelligent call routing: The platform uses natural language processing (NLP) to route calls to the appropriate department or agent.
• Customizable voice: Bland's voice and personality can be customized to match your brand.

Ideal users

Bland is best suited for businesses with high call volumes, such as customer service departments and appointment-based businesses.

Pricing

Bland offers a free trial but you need to contact sales to get a better idea of how much you’ll spend.

Bottom line

Bland can be a useful tool for automating phone calls, but it may struggle with complex or nuanced inquiries. Their per-minute pricing can also become expensive for businesses with long call durations.

8. Observe AI

Observe AI is an AI platform that helps businesses analyze customer interactions to improve agent performance and customer experience.

Features

• Conversation intelligence: Observe AI analyzes call recordings and transcripts to provide insights into customer sentiment and agent behavior.
• Automated quality assurance: The platform automates the quality assurance process, identifying areas for improvement.
• Agent coaching: Observe AI provides personalized coaching recommendations to help agents improve their skills.

Ideal users

Observe AI is best suited for contact centers and customer service teams looking to improve agent performance and customer satisfaction.

Pricing

Contact Observe AI for pricing details.

Bottom line

Observe AI is a valuable tool for analyzing customer interactions, but it can be expensive and may require a long integration process with your current systems.

9. Dialogflow

Dialogflow is a Google Cloud platform for building conversational interfaces, such as chatbots and voice assistants.

Features

• Natural language understanding: Dialogflow uses advanced NLP to understand user intent.
• Multi-platform deployment: Chatbots built with Dialogflow can be deployed across various platforms, including websites, mobile apps, and messaging platforms.
• Pre-built agents: Dialogflow offers pre-built agents for common use cases, such as customer support and lead generation.

Ideal users

Dialogflow is best suited for developers who want to build conversational interfaces for various platforms. It's also a good option for businesses looking to leverage Google Cloud's infrastructure.

Pricing

Dialogflow offers a free trial and paid plans based on usage.

Bottom line

Dialogflow is a powerful platform with a wide range of features, but it can be complex to use and requires coding knowledge. The pricing can also be unpredictable, depending on usage.

10. AgentGPT

AgentGPT is a platform that allows users to create and deploy autonomous AI agents without coding. It's designed to automate tasks and improve productivity.

Features

• No-code agent creation: AgentGPT provides a user-friendly interface for creating AI agents without coding.
• Customizable goals: Users can set specific goals for their agents to achieve.
• Real-time monitoring: AgentGPT allows users to monitor agent performance in real time.

Ideal users

AgentGPT is best suited for non-coders who want to improve productivity. It's also a good option for those looking for a quick and easy way to get started with AI agents.

Pricing

AgentGPT requires you to contact them to get pricing information.

Bottom line

AgentGPT is a user-friendly platform for creating AI agents, but it may have limitations in terms of customization and flexibility compared to more code-based solutions.

11. Kore.ai

Kore.ai is an enterprise-grade AI platform for building conversational AI agents and virtual assistants. It's designed to make the customer experience all-around more enjoyable.

Features

• No-code bot building: Kore.ai provides a drag-and-drop interface for building conversational bots.
• XO Platform: The platform offers a suite of tools for designing, building, testing, and deploying AI agents.
• Enterprise integrations: Kore.ai integrates with various enterprise systems, including CRM and ERP.

Ideal users

Kore.ai is best suited for large enterprises with complex customer service needs. It's also a good option for businesses looking to integrate AI with their existing enterprise systems.

Pricing

Kore.ai’s pricing has multiple modules and it can be clunky to navigate their options. What’s clear is that most of their products require a quote and those that don’t — like their Chatbot builder start at $60 per month for 1000 sessions. 

Bottom line

Kore.ai is a powerful platform with a wide range of features, but it can be complex to set up and manage. The pricing is also not transparent, which can be a deterrent for some businesses.

12. AutoGen

AutoGen is an open-source framework for building multi-agent conversations. It allows developers to create agents that can interact with each other, humans, and large language models (LLMs).

Features

• Multi-agent collaboration: AutoGen enables agents to collaborate and solve complex tasks together.
• LLM optimization: The framework optimizes the performance of LLMs, such as ChatGPT and GPT-4.
• Human-in-the-loop: AutoGen supports both autonomous operation and human-in-the-loop problem-solving.

Ideal users

AutoGen is best suited for developers who want to build sophisticated AI systems with multiple agents and LLMs. It's also a good option for researchers exploring multi-agent collaboration and LLM optimization.

Pricing

AutoGen is open-source and free to use.

Bottom line

AutoGen is a powerful framework for building multi-agent conversations, but it requires heavy coding knowledge and may have a very steep learning curve for beginners.

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What are the main benefits of AI agents? 

What exactly makes these digital helpers so beneficial? Let's dive in:

• Save time: AI agents can automate those repetitive tasks that eat up your day, like scheduling meetings, sending emails, and even making phone calls. This frees up your time to focus on more important things, like finally learning how to play the ukulele.
• Boost productivity: By taking care of the grunt work, AI agents can help you get more done in less time. Think of them as your personal productivity helpers, silently working in the background to help you achieve peak efficiency.
• Improve accuracy: Even the most detail-oriented humans make mistakes (especially on Mondays!). AI agents, on the other hand, can perform tasks with incredible accuracy, reducing errors and ensuring consistent quality.
• Personalization: AI agents can tailor their responses and actions to individual users, creating a more personalized experience. This is especially useful for customer service, where AI agents can provide customized support based on each customer's needs.
• Cost savings: Hiring a whole team of assistants can get pricey. AI agents, on the other hand, can offer noteworthy cost savings by automating tasks that would otherwise require human labor. 
• 24/7 availability: AI agents don't need sleep or weekends. They can work around the clock, providing support and completing tasks even when you're off duty. This is great for businesses that operate in multiple time zones or need to provide 24/7 customer service.
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FAQs about AI agents

Which businesses can benefit from AI agents?

Businesses needing sales, marketing, writing, and customer support are some of the main use cases of AI agents in 2025. However, most businesses can automate tasks, boost efficiency, and improve customer experience with them. 

AI agents vs chatbots: what’s the difference?

Chatbots are designed for simple, conversational interactions and AI agents are more sophisticated and can perform a wider range of tasks, such as data analysis, decision-making, and process automation. 

Can the best AI agents replace human workers? 

They are not meant to entirely replace human workers. Instead, they are designed to augment human capabilities, freeing up employees to focus on more complex and creative tasks that require human judgment and expertise.

Do AI agents pose privacy and/or security risks?

AI agents can pose privacy and security risks if not managed responsibly. It's important to choose reputable providers, implement appropriate security measures, and stay informed about best practices for data privacy and security in the context of AI.
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Verdict: Why Lindy is your go-to AI agent creation tool

Ready to unlock the true potential of AI and transform your workflows? Look no further than Lindy, your AI-powered productivity powerhouse. With Lindy, you can:

• Build your AI dream team: Create a squad of specialized Lindies, your personal AI agents, to automate tasks across various departments and functions. From sales and marketing to customer support and operations, Lindy has you covered.
• Unleash the power of automation: Say goodbye to tedious, repetitive tasks and hello to increased efficiency and productivity. Lindy's AI agents can handle everything from scheduling meetings and responding to emails to generating leads and analyzing data.
• Become an AI master, no coding required: You don't need to be a tech wizard to harness the power of AI. Lindy's no-code platform makes it easy for anyone to build and deploy AI agents, regardless of their technical skills.
• Integrate with all: Connect Lindy with your favorite platforms to create workflow ecosystems. From CRMs and marketing automation tools to communication platforms and data analytics dashboards, Lindy integrates with the tools you already use.

Try Lindy today for free and experience the future of work.