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Triage the support queue
The AI teammate that triages your queue.
Lindy reads every new ticket, matches it to ones you have solved before, drafts the reply, and routes the hard ones to the right person.
#support9 members


+5
Message #support
#support9 members


+5
Message #support
#support9 members


+5
Message #support
Acmeadmin locked out · SLA 2h · reply draftedUrgent
28 ticketsrepeat questions · replies drafted from past solvesReady
11 ticketsrouted · billing 4 · exports 3 · bugs 4Routed
4 ticketsneed a judgment call · summaries attachedYours
People use Lindy at some pretty cool places.
Stop reading the queue oldest-first.
Forty new tickets a morning, and most are questions the team has answered before. Read one by one, the urgent ticket waits its turn behind thirty-nine routine ones.
Without Lindy
- ×Every ticket read one at a time.
- ×The same answer typed for the tenth time.
- ×Urgent tickets waiting behind routine ones.
- ×Escalations routed by guesswork.
With Lindy
- Every ticket read and sorted on arrival.
- Repeat answers drafted from past solves.
- Urgent tickets flagged to the top.
- Hard ones routed to the person who fixed it last.
More use cases
More things Lindy can take on.

Start with $50 in free credits.
Put Lindy to work in two minutes.
Triage your first queueNo credit card required