AI chatbots make it easier to provide personalized support around the clock and much more. Options range from popular examples like ChatGPT to more specialized solutions like Lindy which let you build chatbots that run 24/7 on their own.
This article explores the 16 best AI chatbots for businesses in 2025, providing a guide to their key features, benefits, and ideal use cases.
Whether you're a small business owner or a large enterprise, this guide will help you navigate the world of AI chatbots and find the right solution for your needs.
In this article, you'll learn:
- How we chose our top 16 best AI chatbots for businesses
- Top 16 AI chatbots for businesses in 2025
- Benefits and primary use cases
- Getting started for free with the top option
The 16 best AI chatbots for businesses: TL;DR
In the interest of saving you valuable time, here’s a breakdown of the best AI chatbots for businesses in 2025:
- Lindy: The best all-in-one AI chatbot and automation platform for businesses of all sizes.
- ChatGPT: Best for generating human-like text for various tasks, from writing to answering questions.
- Google Gemini: Best for businesses deeply integrated with Google Workspace, offering a wide range of AI capabilities.
- Claude: Best for businesses prioritizing safety and ethics in their AI interactions.
- Llama: Best for researchers and developers seeking a powerful open-source language model.
- Glassix: Best for businesses looking to elevate customer support with AI-powered chatbots.
- Drift (now part of Salesloft): Best for businesses focused on conversational marketing and sales automation.
- Jasper Chat: Best for marketing teams and agencies needing to create a lot of content quickly.
- Chatbase: Best for businesses wanting to create custom chatbots for their website or app.
- Sintra AI helpers: Best for businesses looking to improve customer support and streamline workflows with AI.
- Freshchat: Best for businesses needing a comprehensive AI chatbot solution for omnichannel customer engagement.
- Ada: Best for businesses seeking a user-friendly AI chatbot platform with advanced NLP and ML capabilities.
- Netomi: Best for businesses looking to automate customer support, sales, and marketing tasks with personalized interactions.
- Lyro by Tidio: Best for businesses looking to enhance their customer support with an easy-to-use AI chatbot.
- Freddy AI by Freshworks: Best for businesses seeking an AI chatbot solution with a no-code interface for easy bot building.
- LiveChat: Best for businesses that want to combine live chat with AI-powered chatbots for efficient customer support.
How we chose our top AI chatbots
We wanted to make sure we were giving you the inside scoop on the best AI chatbots out there. So, we put on our detective hats and did some serious investigating. Here's how we narrowed it down:
- Easy to use: Let's face it, nobody wants to wrestle with complicated software. We looked for chatbots that are simple to set up and use, even if you're not a tech whiz.
- Packed with features: We wanted to find chatbots that offer a wide range of features to help businesses do more with AI. The more tools and capabilities, the better!
- Customization options: Every business is unique, so we looked for chatbots that can be customized to fit your specific needs. This includes things like branding, integrations, and workflow automation.
- AI and NLP capabilities: We wanted to make sure the chatbots on our list have strong AI and natural language processing (NLP) capabilities. This means they can understand and respond to human language in a natural and helpful way.
Other key factors we considered
We also looked at a few other things when choosing the best AI chatbots for businesses. These include:
- Language capabilities (because not everyone speaks English)
- Scalability (so the chatbot can grow with your business)
- Affordability (because nobody wants to break the bank)
- Security and compliance (to keep your data safe and sound)
The 16 best AI chatbots for businesses
1. Lindy — The best AI chatbot and automation platform
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Lindy is like having a bunch of AI helpers called "Lindies" who can handle those boring tasks you don't want to do. Think of things like setting up meetings, answering emails, or even writing proposals.
Here's what makes Lindy one of the best AI chatbots for businesses:
- Easy AI helpers: Lindy makes it super simple to create and use these AI helpers. You can even use pre-made ones for specific tasks. It's great for both beginners and those who know a bit more about AI.
- Use your own data: Lindy lets your AI helpers use your own files, websites, or cloud storage. This means they can give personalized answers based on your information.
- Chat with your docs: Ever wish you could just talk to your documents and get answers? With Lindy, it lets you chat with meeting notes, project docs, and more to find the info you need quickly.
- Chat support on your website: Want to help customers on your website without lifting a finger? With Lindy, you can create a chatbot that’s embedded into your website, answers questions, and helps customers.
- Ask questions about leads: Have a new lead and want to learn more about them? Just ask Lindy. It can find information about your leads, like their company, job title, and even their social media profiles. This is called lead enrichment.
- Qualify leads: Not sure if a lead is a good fit? Lindy can help you qualify them by asking questions and gathering information. It's like having a sales assistant pre-qualifying leads for you.
- Internal employee questions: Want to help your employees find quick answers to common questions? Lindy can create a knowledge base for your company that answers questions about HR policies, benefits, or anything else your employees need to know.
- Human in the loop: Want to keep an eye on things? Lindy lets you add a human in the loop at any point. You can approve actions, check emails, or even get messages in your favorite app.
Who is Lindy best for?
Lindy is a great app for busy professionals who are looking to save time and increase productivity. Sales teams can use Lindy to automate their follow-up processes, while marketing teams can use it for managing email campaigns and generating leads.
Customer support teams can leverage Lindy to automate responses and triage tickets, while busy professionals can use it to schedule meetings and manage their workflow.
Pricing
Lindy has a free trial and a Pro plan starting at $49 per month.
Bottom line
Lindy is perfect for anyone who wants to automate their work and get more done in less time. It's easy to use, has a ton of features, and is incredibly versatile.
You can even use any AI model you want. Plus, there are over 100 pre-built agents for specific tasks, and it works with all popular business apps and platforms. In just a couple of minutes, you can have an entire flock of — not just chatbots, but entire automations up and running.
2. ChatGPT
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ChatGPT is a versatile AI chatbot developed by OpenAI, known for its ability to generate human-like text, translate languages, write different kinds of creative content, and answer your questions in an informative way.
It's been trained on a massive dataset of text and code, allowing it to generate impressive responses across various applications.
Features
- Human-like text generation: ChatGPT excels at producing text that closely resembles human writing, making it ideal for creating content that connects with readers.
- Versatile applications: From answering questions to generating creative content and translating languages, ChatGPT can be used for a wide range of tasks.
- Large knowledge base: Trained on a massive dataset, ChatGPT can access and process information from the real world, allowing it to generate informative and contextually relevant responses.
Who is ChatGPT best for?
ChatGPT is a good option for individuals and businesses that need an all-around AI chatbot for various tasks, from generating content to answering questions and translating languages.
Pricing
ChatGPT offers a free plan with limited features. The paid plan, ChatGPT Plus, costs $20 per month.
Bottom line
While ChatGPT is a powerful AI chatbot, it can generate incorrect answers, especially when faced with complex or nuanced prompts. It also has limitations in its ability to understand and respond to beginners who aren’t aware of how to prompt effectively.
3. Google Gemini
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Gemini is a relatively new multimodal AI model developed by Google. It can handle not just text, but also images, audio, video, and code. This makes it a versatile tool for a wide range of tasks.
One of its key strengths is its deep integration with Google Workspace, making it a natural choice for businesses and individuals who rely heavily on Google's ecosystem.
Features
- Multimodal capabilities: Gemini can handle various data types, including text, images, audio, video, and code, making it a versatile tool for different tasks.
- Deep integration with Google Workspace: Gemini seamlessly integrates with Google Workspace apps like Docs and Gmail, making it easy to incorporate AI into your daily workflow.
- Access to real-time web data: Gemini can access real-time web data through Google Search, providing up-to-date information and insights.
Who is Google Gemini best for?
Google Gemini is a good fit for individuals and businesses that use Google Workspace and want an AI chatbot that can handle various tasks, from generating content to answering questions and analyzing data.
Pricing
Gemini has a free trial and a paid version called Gemini Advanced, which costs $19.99 per month.
Bottom line
Google Gemini shows a lot of promise as a powerful AI chatbot, but it is still under development. Some of its features, such as data analysis and voice interaction, are not yet as advanced as those offered by competitors like ChatGPT.
4. Claude
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Claude is an AI chatbot developed by Anthropic. Unlike some other AI models that focus primarily on functionality, Claude prioritizes safety and ethics in its design.
This makes it a particularly appealing option for businesses and individuals who are concerned about the potential risks of AI, especially in sensitive fields.
Features
- Safety-first approach: Claude prioritizes safety and avoids creating biased or harmful content, making it a responsible choice for sensitive tasks.
- Ethical development: Claude is developed with ethics as a guiding principle, ensuring responsible and unbiased AI interactions.
- Understanding complex prompts: Claude can understand and respond to complex prompts and questions, making it suitable for handling intricate conversations.
Who is Claude best for?
Claude is ideal for individuals and businesses looking for a safe and ethical AI assistant, especially those working in sensitive fields or wanting AI interactions aligned with their values.
Pricing
Claude has a free version and a paid version called Claude Pro, which costs $20 per month.
Bottom line
While Claude is a safe and ethical AI chatbot, it can be slow to respond to complex queries. It also has limitations in its ability to generate creative content.
5. Llama
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Llama is a family of large language models developed by Meta AI. One of the key advantages of Llama is that it's available in different sizes, allowing users to choose the model that best suits their needs and computational resources.
This flexibility makes it suitable for a wide range of applications, from research and development to commercial use.
Features
- Variety of sizes: Llama is available in different sizes, allowing you to choose the model that best fits your needs and computational resources.
- Open-source accessibility: Llama is open-source, making it free to use and allowing for customization and experimentation.
- Versatile applications: Llama can be used for various tasks, including text generation, translation, and question answering, making it a flexible tool for different needs.
Who is Llama best for?
Llama is ideal for researchers, developers, and businesses that want to use a large language model for various tasks and have the technical expertise to set it up and utilize its capabilities effectively.
Pricing
Llama is open-source and free to use.
Bottom line
Llama is a powerful large language model, but it can be challenging to set up and use chatbots. It also requires a lot of computational resources.
6. Glassix
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Glassix is an AI-powered platform designed to elevate customer support experiences. It offers a suite of tools to automate responses, personalize interactions, and streamline support workflows.
Features
- Automated support: Glassix automates responses to common customer inquiries, freeing up your support team to focus on more complex issues.
- Personalized interactions: Glassix uses AI to personalize customer interactions, ensuring each customer feels valued and understood.
- Streamlined workflows: Glassix helps streamline support workflows by automating tasks and providing agents with the information they need to resolve issues quickly.
Who is Glassix best for?
Glassix is best for businesses that want to enhance their customer support with AI-powered chatbots. It's particularly useful for companies with high support volumes or those looking to improve customer satisfaction and efficiency.
Pricing
Glassix offers a 30-day free trial, and its paid plans start at $49 per user per month.
Bottom line
Glassix is a valuable tool for businesses looking to provide customer support. However, as with any AI solution, it's important to carefully assess your needs and ensure Glassix aligns with your specific requirements and budget.
7. Drift chatbots (now part of Salesloft)
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Drift, now part of Salesloft, is a conversational marketing and sales platform that uses AI to help businesses engage with website visitors and generate leads.
It goes beyond basic chatbots by offering a suite of tools designed to capture, qualify, and convert leads. With Drift, you can create personalized conversations, automate follow-ups, and track engagement to improve your sales and marketing efforts.
Features
- Lead generation: Drift excels at capturing and qualifying leads through targeted messaging and automated conversations.
- Live chat: Drift offers live chat functionality, allowing you to connect with website visitors in real time and provide instant support.
- AI-powered chatbots: Drift's AI-powered chatbots can automate conversations, answer common questions, and guide visitors toward conversion.
Who is Drift best for?
Drift is best for businesses that want to use AI to enhance their sales and marketing efforts. It's particularly useful for companies that rely on website traffic for lead generation and want to improve engagement and conversion rates.
Pricing
Drift chatbots are available as an add-on to any Salesloft plan. You'll have to request a quote from Salesloft for specific pricing information.
Bottom line
Drift is a powerful platform with a lot to offer businesses looking to improve their sales and marketing performance. However, it's important to consider the cost, as it can be expensive, especially for smaller businesses or those just starting with conversational marketing.
8. Jasper Chat
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Jasper Chat is an AI-powered chatbot designed to help businesses create effective marketing content. It can assist in generating various types of content, from blog posts and social media updates to ad copy and website content.
With its built-in SEO features, Jasper Chat can also help optimize your content for search engines, improving visibility and reach.
Features
- Marketing content creation: Jasper Chat can assist in creating a wide range of marketing content, making it a valuable tool for content creators and marketers.
- SEO optimization: Jasper Chat includes SEO features to help optimize your content for search engines, improving your chances of ranking higher in search results.
- Content templates: Jasper Chat offers a variety of templates to help you get started with content creation, providing inspiration and structure.
Who is Jasper Chat best for?
Jasper Chat is best for businesses that need to create a lot of marketing content quickly and efficiently. It's a good option for marketing teams, content creators, and agencies that want to streamline their content creation process.
Pricing
Jasper Chat offers a free trial, and their paid plan starts at $49 per month.
Bottom line
Jasper Chat is a useful tool for creating marketing content, but it's important to consider the cost, as it can be expensive, especially for businesses with limited budgets.
It's also worth noting that Jasper Chat might not be as versatile as some of the best AI chatbots for businesses on the market, focusing primarily on marketing content creation.
9. Chatbase
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Chatbase is an AI chatbot platform that allows businesses to create and customize their own chatbots.
It's designed to be user-friendly, making it accessible even for businesses without coding experience. With Chatbase, you can train your chatbot on your own data, ensuring it can answer questions and provide information relevant to your business.
Features
- Custom chatbot creation: Chatbase allows you to create custom chatbots tailored to your specific needs and requirements.
- Easy to use: Chatbase is designed to be user-friendly, making it easy to create and deploy chatbots without any coding experience.
- Platform integrations: Chatbase integrates with various platforms, including Slack and Facebook Messenger, allowing you to deploy your chatbot on different channels.
Who is Chatbase best for?
Chatbase is best for businesses that want to create custom chatbots for their website or app. It's a good option for companies that want to have more control over their chatbot's training and functionality.
Pricing
Chatbase offers a free plan with limited features, and their paid plan starts at $19 per month.
Bottom line
Chatbase is a good option for businesses that want to create custom chatbots, but it's important to consider the cost, as it can be expensive, especially for businesses with limited budgets.
It's also worth noting that Chatbase might not be as versatile as some other AI chatbots on the market, focusing primarily on chatbot creation.
10. Sintra AI helpers
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Sintra AI's helpers are AI chatbots designed to simplify customer support, lead generation, and onboarding processes. They can automate responses, qualify leads, and provide personalized guidance to new customers.
Features:
- Customer support automation: Their AI helpers automate responses to common customer inquiries, freeing up your support team to focus on more complex issues.
- Lead qualification: They can qualify leads by asking questions and gathering information, helping your sales team focus on the most promising prospects.
- Personalized onboarding: Sintra AI’s helpers provide personalized guidance to new customers, helping them get started with your product or service quickly and easily.
Who are Sintra AI helpers best for?
Sintra AI’s helpers are best for businesses that want to use AI to improve their customer support, lead generation, and onboarding processes. It's particularly useful for companies with lots of support tickets or those looking to improve customer satisfaction and efficiency.
Pricing
Sintra AI offers a free trial and paid plans starting at $39 per month for each chatbot.
Bottom line
Sintra AI’s chatbots can help businesses automate key tasks and improve customer experience. However, it's important to consider the cost, as it can be expensive, especially for smaller businesses.
11. Freshchat
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Freshchat is an AI chatbot that can be used for customer support, sales, and marketing. It offers a range of features to automate responses, personalize interactions, and streamline workflows.
Freshchat integrates with other Freshworks products and offers a user-friendly interface.
Features
- Omnichannel support: Freshchat can be used across various channels, including your website, mobile app, and social media platforms.
- AI-powered automation: Freshchat uses AI to automate responses, qualify leads, and route conversations to the appropriate agent.
- Personalized interactions: Freshchat personalizes customer interactions based on their history and preferences.
Who is Freshchat best for?
Freshchat is best for businesses that want to use AI to improve their customer support, sales, and marketing efforts. It's particularly useful for companies with high support volumes or those looking to improve customer satisfaction and efficiency.
Pricing
Freshchat offers a free plan with limited features. Paid plans start at $23 per agent per month.
Bottom line
Freshchat is a good option for businesses that want to use AI to improve their customer support, sales, and marketing efforts. However, it's important to consider the cost, as it can be expensive, especially for smaller businesses.
12. Ada
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Ada is an AI chatbot that uses natural language processing (NLP) and machine learning (ML) to provide excellent customer experiences. It can automate responses, personalize interactions, and streamline workflows.
It is known for its ability to handle complex conversations and its ease of use.
Features
- Ada Reasoning Engine: Ada goes beyond basic NLP with its proprietary Reasoning Engine, which allows it to understand the nuances of human language and intent, leading to more accurate and helpful responses.
- Personalized interactions: Ada doesn't just provide generic responses. It personalizes customer interactions based on their history and preferences, guaranteeing a more tailored and engaging experience.
- Proactive support: Ada can proactively offer support and guidance to customers, even before they ask a question. This can help reduce customer effort and keep users happy.
Who is Ada best for?
Ada is best for businesses that want to use AI to improve their customer support, sales, and marketing efforts. It's particularly useful for companies with too many support tickets or those looking to improve customer satisfaction and efficiency.
Pricing
You’ll need to fill out a form to request pricing information.
Bottom line
Ada is a powerful AI chatbot that can help businesses automate key tasks and improve customer experience.
However, it's important to consider the cost, as it can be expensive, especially for smaller businesses — this is extremely common for those companies who don’t publicly disclose their pricing info.
13. Netomi
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Netomi is an AI chatbot that simplifies customer and employee requests across various communication channels. Its intelligent AI discovery engine analyzes past support interactions using supervised and unsupervised learning to identify automation opportunities.
The platform's context engine personalizes responses by considering factors like customer loyalty status, time, and location, integrating this data with your CRM and business systems.
Features
- Dynamic questioning: Netomi uses guided workflows and dynamic questioning to clarify customer intent and direct actions in real-time.
- Contextual understanding: Its AI analyzes and consolidates knowledge to understand nuances, decipher language, and interpret user intent effectively.
- Backend system integration: Netomi orchestrates backend systems to resolve complex requests while maintaining brand integrity.
Who is Netomi best for?
Netomi is best for businesses seeking to automate customer support, sales, and marketing tasks while providing personalized and contextually relevant interactions.
Its ability to integrate with CRM and backend systems makes it suitable for companies looking for a comprehensive AI solution.
Pricing
Contact Netomi for custom pricing by booking a demo.
Bottom line
Netomi offers a robust AI chatbot solution with advanced features for personalizing interactions and streamlining workflows.
However, potential users should be aware that pricing information requires contacting Netomi directly, which might be less transparent than chatbot platforms with publicly available pricing details.
14. Lyro by Tidio
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Lyro, developed by Tidio, is an AI chatbot designed to improve customer support by leveraging your existing content to engage with customers conversationally. It's known for its user-friendly interface and ability to personalize interactions.
Lyro offers a variety of chat templates, from greetings to FAQs, to help you get started quickly. It also provides real-time user tracking, allowing for more effective tailoring of responses based on customer behavior.
Features
- Easy setup: Lyro is easy to configure and requires minimal effort to get started.
- Real-time agent handoff: The platform allows for seamless handoff to human agents when needed, ensuring a smooth customer experience.
- Chatbot analytics: Lyro provides analytics to help you track performance and identify areas for improvement.
Who is Lyro best for?
Lyro is best for businesses looking to enhance their customer support with an AI chatbot that's easy to set up and use. It's particularly well-suited for companies that want to leverage their existing content to provide helpful and engaging customer interactions.
Pricing
Lyro offers plans based on the number of conversations needed per month. They offer a free tier for 50 conversations a month and its paid offering starts at $29 per month.
Bottom line
Lyro is a user-friendly AI chatbot solution that can be a valuable asset for businesses looking to improve customer support. However, it's worth noting that some users have reported occasional glitches, and the pricing structure might not be ideal for all businesses.
15. Freddy AI by Freshworks
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Freddy AI, developed by Freshworks, is an AI-powered chatbot that provides customer support, sales, and marketing automation.
It offers a no-code interface for easy bot building and customization, enabling businesses to deliver personalized customer service at scale. Freddy AI includes a journey builder and pre-built playbooks to proactively support and meet customer needs.
Features
- Contextual routing: Freddy AI efficiently collects context and directs conversations to the appropriate agent groups.
- No-code bot builder: Freddy AI enables the creation of bots that detect intent and guide customers through troubleshooting using a no-code builder.
- Customizable appearance: Businesses can customize their chatbot's appearance to match their brand using a simple CSS editor.
Who is Freddy AI best for?
Freddy AI is best for businesses seeking an AI chatbot solution with a no-code interface for easy bot building and customization. Its journey builder and pre-built playbooks make it suitable for companies looking to proactively support and meet customer needs.
Pricing
Freddy AI cannot be purchased as a standalone tool and it is part of Freshwork’s Freshsales bundles. Particularly its Pro tier, priced at $47 per user per month.
Bottom line
Freddy AI is a feature-rich AI chatbot solution that offers a good balance of functionality and affordability. However, users have reported occasional bugs and service disruptions. Plus, it can’t be purchased outside of Freshworks’ CRM bundle.
16. LiveChat
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LiveChat is a customer service platform that merges live chat with AI-powered chatbots. It offers tools like a ticketing system for managing customer messages, AI chatbots for handling questions, and a self-service knowledge base to help customers find answers independently.
LiveChat is designed to be easy to set up and use, making it suitable for businesses of all sizes.
Features
- Live chat: LiveChat enables real-time interaction with website visitors, providing instant support and engagement.
- Ticketing system: The platform includes a ticketing system to help manage and track customer inquiries, ensuring no message is missed.
- AI chatbots: LiveChat offers AI-powered chatbots to automate responses to common questions and free up human agents for more complex issues.
Who is LiveChat best for?
LiveChat is best for businesses that want to combine live chat with AI-powered chatbots to provide efficient and personalized customer support. It's particularly useful for companies with high support volumes or those looking to improve customer satisfaction.
Pricing
LiveChat paid plans start at $20 per month per user.
Bottom line
LiveChat is a user-friendly platform that offers a good balance of live chat and AI chatbot features. However, it's worth noting that the platform's primary focus is on live chat, and its AI chatbot capabilities might not be as extensive as some other solutions on the market.
Key benefits of AI chatbots for businesses
AI chatbots are becoming increasingly popular, and for good reason! They offer a bunch of benefits that can seriously help businesses up their game. Here are a few of the big ones:
- Always on duty: AI chatbots are like that employee who never takes a break. They're available 24/7 to answer questions, help customers, and even make sales.
- Saving you money: Let's be honest, hiring people can be expensive. AI chatbots can help cut down on costs by automating tasks that humans used to do. This means you can get more done with a smaller team.
- Getting things done faster: AI chatbots are speedy. They can handle a ton of requests at the same time, which means faster service and happier customers. No more long wait times or frustrated folks.
- Unlocking data secrets: AI chatbots are like data detectives. They can gather and analyze customer data to give you valuable insights into what your customers want and need.
- Making customers happy: AI chatbots can provide personalized and efficient support, which leads to happier customers. Happy customers mean more business and better reviews. Who doesn't want that?
- Growing with your business: AI chatbots are super adaptable. Whether you're a small startup or a big company, AI chatbots can grow with you. They can handle a few requests or thousands without breaking a sweat.
Primary use cases for AI chatbots in business
AI chatbots are popping up everywhere and businesses are finding all sorts of clever ways to use them. Here are a few examples of how AI chatbots are changing the game:
Customer support
These smart assistants can jump in to handle common inquiries. Think tracking orders, resetting passwords, or troubleshooting technical glitches. For example, they can guide customers through reconnecting a Wi-Fi router or resolving login issues.
The best part? Actual flesh-and-bone human agents can focus on resolving more challenging or high-priority problems, like handling escalations or assisting VIP clients. Plus, AI chatbots are available 24/7, making sure customers always have access to support.
Lead generation
AI chatbots can help turn cold website traffic into hot leads. They can ask targeted questions like, “What are you looking for today?” or “How can we help solve your problem?”
Based on their responses, the chatbot can collect essential details like email addresses or business needs and instantly qualify them as leads.
For instance, if a visitor expresses interest in a product demo, the chatbot can schedule a meeting with the sales team on the spot. This way, your sales pipeline fills up even while you’re offline.
Marketing
Imagine having a tool that can send personalized offers to customers based on their browsing history or survey preferences in real-time. Chatbots do just that, helping you create tailored campaigns that resonate.
They also gather valuable feedback directly from your audience, giving you actionable insights to refine your marketing strategies. Whether it’s running promotions or collecting input for your next product launch, these assistants help guarantee your messaging hits the mark every time.
Sales
Driving sales has never been easier with chatbots acting as virtual shopping assistants. They can recommend products based on customer preferences, provide real-time answers about pricing or availability, and guide users smoothly through the purchasing process.
For instance, if a customer adds an item to their cart but hesitates, the chatbot might swoop in, give the user a virtual tap on the shoulder and offer a discount code, or suggest complementary items to close the deal.
Human resources
In HR, chatbots simplify communication by answering employee questions about policies, benefits, or scheduling. They also assist new hires by providing onboarding materials, sharing key resources, and confirming all necessary paperwork is completed.
By automating these administrative tasks, HR teams can focus on fostering employee engagement and driving organizational growth.
Onboarding
Whether welcoming new employees or helping customers navigate a service, chatbots make onboarding as easy as 1-2-3 by providing step-by-step guidance.
They can explain how to use specific tools, answer FAQs, or ensure no details are overlooked. This hands-on support helps users feel confident and ready to get started right away.
Training
Interactive and adaptable, chatbots are redefining workplace training. They can deliver lessons on demand, clarify concepts, and track individual progress to provide effective learning.
For example, an employee brushing up on compliance policies can get immediate answers to their questions, while their supervisor receives reports on their completion status.
As you can see, the best AI chatbot for businesses can be used in a ton of different ways. And the best part? They can be set up to learn from the past, so they can be more helpful to you with more useage. So, if you're not using AI chatbots yet, now's the time to jump on board.
Are AI chatbots difficult to set up and manage?
You might think setting up and managing AI chatbots is super complicated, but it's actually not that bad! Many platforms are designed to be user-friendly, even for folks who aren't tech wizards.
You don't need to be a coding expert to create a chatbot that can help your business.
Getting started for free with a simple-to-use platform
Of course, some platforms are easier to use than others. And when it comes to user-friendliness, Lindy is definitely a top contender.
With Lindy, you can create custom AI agents, called "Lindies," to automate all sorts of tasks. You can train your Lindies to do specific things, like writing content, summarizing text, managing emails, and scheduling meetings.
You can even build a whole team of Lindies that can work together to tackle complex tasks.
And the best part? You don't need to know any code to get started. Lindy lets you give instructions in plain English, so it's super easy to set up and manage. Plus, Lindy integrates with all the popular business apps, so you can automate tasks across your entire firm in minutes.
Ready to experience the Lindy difference? Try Lindy for free today.